About us
Our Clinics
We know you’re busy. That’s why we want to make access to medical services easier and quicker. Our health clinics offer health services on your local high street so you can get your vaccinations sorted as a part of your daily commute or weekly shop.
All our clinics are located in popular Superdrug stores and are a part of the Superdrug Health Hub, delivering pharmacy and nurse services in your local community.
We offer a range of services, from paediatric vaccinations, sexual health testing and flu vaccinations to occupational health services.
All our clinics are dedicated travel clinics. We’re committed to providing you with exactly the vaccines you need – no more, no less. You will have a consultation during which the nurse or pharmacist will check which vaccines you need.
We will never recommend a vaccine you don’t need – if a vaccine is optional, our staff will explain your options to help you decide whether you’d like to have it.
For our clinics in Scotland, you an view the Duty of Candour Annual Report 2023
A medical in person consultation fee will be charged only if a vaccination/tablets or capsules are not administered/supplied. This is a non-refundable £20 fee and is per appointment.
This is fee is per appointment. For group bookings, we will charge only once.
If there is a risk assessment carried out by a nurse/pharmacist, this is considered as a consultation and therefore the consultation fee will be applicable.
Exemptions apply if:
- If the nurse/pharmacist assesses that there is a risk to you being vaccinated, and we can’t vaccinate due to the patient safety being compromised
- The vaccination/medication is not suitable for the patient due to other medical conditions
- Stock not available in clinic
- Phlebotomy patients
- Walk- in patients (we are currently not seeing any walk-in patients in Superdrug Health Clinics)
- Blood Pressure check
Once booked your appointment is a contract to attend, if you do not attend your appointment, or do not cancel or reschedule the appointment at least twenty-four (24) hours before you are due to attend, you will be charged £20 if your appointment was booked online. At the time of online booking we will ask you to enter your payment details into the booking portal.
If you are unable to attend your appointment, please cancel or reschedule your appointment on our booking portal here. No fee will be taken if you cancel or reschedule the appointment at least twenty-four (24) hours before you are due to attend.
Once you attend your appointment, your nurse or pharmacist will discuss the charge for any services you require and all monies for these services will be payable in clinic during your appointment.
We reserve the right to waive the non-attendance fee.
Our staff
Depending on which clinic you visit, you will be seen by a nurse or a pharmacist. All our staff are registered with either the General Pharmaceutical Council (GPhC) or the Nursing and Midwifery Council (NMC) and attend regular training.
They will be happy to help you decide which vaccinations you need or answer any questions you might have during your appointment.
We work with a leading online doctor provider to ensure we can always provide the best possible care. If you suffer from a medical condition or are taking any medication, our clinic staff may contact a doctor during your appointment to confirm whether a treatment or vaccination is suitable for you.
