This service is only available Monday-Friday before 3pm. Appointments booked outside of this time will not receive results next day by 9pm.
How it Works
Get your treatment
Frequently Asked Question
Will I receive a fit to fly certificate?
Yes, a Fit to Fly certificate will be issued if required and the test is negative
Is this service available on Bank Holidays?
This service is not available on Bank Holidays, including Easter.
When should I book an appointment?
The service is available in selected stores, and whilst we will endeavour to meet our requirements, appointments are subject to lab capacity, availability of trained nurse and stock availability.
Appointments for this service are only available Monday to Friday between 9am to 3pm.
This service is not available at weekends, you will not be tested if booking at the weekend
Appointments booked on weekend or on a bank holidays will be cancelled.
Can I use this service to check if I have COVID-19?
This service is not suitable for people with symptoms of COVID-19, or for anyone who thinks they may have COVID-19. If you or anyone in your bubble thinks you may have COVID please follow the latest government guidelines.
If you think you may have COVID-19 you can get a FREE NHS test here.
Can I use this service for day 2 or test for release testing?
No please visit Superdrug.com to purchase these tests at home use
What does the service involve?
The Superdrug COVID-19 Swab Testing Service is an RT-PCR test, which is used to confirm a negative infection of COVID-19. This may be used for proof of fitness to fly or work, or to give you confidence to meet with family and friends whilst following local guidelines.
A swab is taken from the back of the throat and the inside of the nose, and then tested at our lab partners for evidence of COVID-19 infection.
If the result is negative, a certificate will be issued to confirm this.
Do I need to bring ID?
You will need to bring valid photo ID to proceed with the service. If you fail to produce the required ID, you will be charged £30 for the consultation and your appointment will be rebooked
When should I book an appointment my test?
If you are flying abroad, please check the requirements of all your destinations and book within the required time frame. The requirement for pre-flight testing does vary by country and can be subject to change. Ensure you know how many days or hours before landing you are required to have had the test. It is your responsibility to ensure you meet your destination’s criteria.
When will I receive my results?
Results available next day by 9pm if test taken before 3pm
Results booked for tests after 3pm will be available in up to 72 hours
Who performs the Service?
A Superdrug nurse will take the sample within a Superdrug Health Clinic. The samples are then sent to Unilabs Limited, a UKAS accredited lab who will analyse the samples.
Diagnostics are undertaken by our partner, Melio Health. During the consultation, your nurse will register you for a Melio Health patient account and you will receive your results through this portal.
The test is subject to lab capacity, availability of trained nurses and stock availability.
Is this service government approved?
Superdrug Health Clinics are listed as a government approved service provider for the COVID-19 PCR Swab Test Service.
Does Superdrug provide an at home test?
For a PCR test at home, please click here.
Do I need to wear a mask in the clinic?
Face masks must be worn in clinic according to current guidance, though this will need to be removed briefly for the test to be completed.
Who is this test suitable for?
This test is for non-symptomatic patients, looking to confirm a negative presence of the COVID-19 virus.
This service is available to patients aged 5 years and up. All patients will require photo ID (passport, current UK, or EEA photocard driving licence, EEA member state identity card or a national identity card bearing a photograph). Please note that only originals can be accepted for verification purposes.
How to get your results.
The nurse will register you with a Melio Health account during your appointment. You will be sent a link via email to confirm the account. You will receive a notification by SMS when your results are available, where you can log into Melio Health to access them.
Results will generally be available next day by 9pm if the test is taken Monday – Friday before 3pm but Superdrug gives no guarantee the results will be available at this time.
Results maybe returned as indeterminate, in such cases you will be offered another test (free of charge), but any lost flight costs will be the patients responsibility.
What happens if I need to retest?
There may be a small number of tests which are indeterminate and require a re-test. If this is the case, you will be contacted, and a new appointment will be re-booked at no extra cost. Neither Superdrug nor Melio Health will be liable for failed or inconclusive tests.
Who does Superdrug work with to provide the labs and diagnosis?
The labs and diagnostics are supported by Melio Health. You will need to log into the Melio Health site to get your results
Labs: We use Unilabs Limited who are UKAS accredited
Melio Health: Analyse the results and manage the COVID-19 testing service and results platform
More information: If you require further information about the test please contact the Melio Customer Service team on 0333 772 9172
Are the kits CE marked?
PCR Test: A COVID-19 polymerase chain reaction (PCR test) uses swabs from your nose and throat to check if there is genetic material from the COVID-19 virus currently in your body. The test we use is CE marked and has been approved by the MHRA.
Will vaccination against COVID-19 affect results of a PCR Test?
No, recent vaccination will not affect PCR testing for COVID-19 infection.
Will Superdrug report a positive to PHE?
Yes, There is a statutory duty to report the outcomes of all Covid19 tests to Public Health England (PHE) or the relevant authority. In the case of a positive or indeterminate result we are required to provide the information within 24hours of the result. We will only share the required data. For further updates please see the Government website. https://www.gov.uk/guidance/covid-19-and-influenza-point-of-care-testing-results-how-to-report
Terms and Conditions
This service is not suitable for anyone with symptoms of COVID-19, if you have symptoms please stay at home and follow local advice.
Patients must be 5 years of age and over; minors must be accompanied by a parent or legal guardian. If the child is 12 years or older, consent must be gained from the child themselves. For children under the age of 12, parental or legal guardian consent is permitted.
Patients must bring their passport, current UK, or EEA photocard driving licence, EEA member state identity card or a national identity card bearing a photograph. Please note that only originals can be accepted for verification purposes. There will be a charge of £30 for the consultation if no you do not provide appropriate identification
We cannot guarantee results will be received the next day.
There is a small chance the test result could be inconclusive, in this case we will offer to rebook (at no extra charge).
When using this services for travel purposes, you must check the requirements of your destination before booking
Superdrug will not be held liable for losses, costs or damages that you suffer or incur because of any delays in receiving test results or because of inconclusive tests
Superdrug will not be held liable for losses, costs or damages that you suffer or incur as a result of receiving a positive test result.
This service is subject to lab capacity, nurse and stock availability.
This service must be pre-booked. Same day bookings can be accommodated if available.
Superdrug Health Clinics standard Terms and Conditions apply
Chronomics COVID-19 PCR Test – At Home Testing
Accurately test for the presence of COVID-19 without an invasive swab or the need for medical staff. Sensitivity rates are greater than 97% and greater than 99.9% for specificity.
Available at Superdrug.com